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Solutions

Business platforms built around
the work they need to do.

From ERP and CRM to marketplaces, learning platforms, connected operations and AI, we design systems around real workflows, users and business models.

Explore solutions

Start with the system the business needs.

Each solution brings together the workflows, users, data and integrations required around a recognisable business need.

01What should run through one connected operating system?ERP & Operations PlatformsConnect inventory, purchasing, sales, finance, workforce and internal workflows around the way the organisation actually operates.InventoryProcurementFinanceHRMSOperationsExplore ERP & Operations ›02How should leads, customers and cases move forward?CRM, Sales & Case ManagementBring capture, assignment, communication, documents, appointments, decisions and follow-up into one working relationship journey.CRMSalesCasesAppointmentsDocumentsExplore CRM & Case Management ›03How should customers, dealers or vendors transact?Commerce, Ordering & Marketplace PlatformsBuild B2B commerce, dealer ordering, multi-vendor marketplaces and specialised transaction platforms around the business model.B2BB2CDealersMarketplacesMatchingExplore Commerce & Marketplaces ›04How should people learn, practise and progress?Learning & Education PlatformsConnect content, assessment, learner experiences, educator workflows and engagement across web and mobile.LMSAssessmentLearner appsGamificationMarketplacesExplore Learning & Education ›05What should happen before, during and after the booking?Booking & Hospitality PlatformsConnect availability, pricing, reservations, payments, property operations and guest journeys across direct and third-party channels.BookingPMSPackagesGuest journeysOTAsExplore Booking & Hospitality ›06How should field activity become a controlled operational record?Field, Asset & Compliance PlatformsBring inspections, forms, location, evidence, assets, documents and compliance workflows into one field-to-office platform.Field appsAssetsInspectionsMapsComplianceExplore Field, Asset & Compliance ›07How should device signals turn into operational action?IoT & Connected Operations PlatformsConnect devices, telemetry, rules, alerts and operational workflows across physical assets and connected environments.IoTFleetTelemetryMonitoringAlertsExplore IoT & Connected Operations ›08Where should customers, members or communities interact digitally?Portals, Membership & Digital EngagementCreate secure digital spaces around identity, content, access, community, events and ongoing engagement.PortalsMembershipCommunitiesPublishingEventsExplore Portals & Engagement ›09Where should intelligence understand, assist or act?AI Assistants & Intelligent ApplicationsBuild knowledge assistants, copilots, document intelligence, recommendations and controlled AI workflows around real business context.AssistantsCopilotsAgentsDocumentsIntelligenceExplore AI Applications ›

Not sure where it fits?

Your requirement does not need to match one of these labels.

A platform can span CRM, commerce, operations, field workflows, AI and other areas at the same time. Tell us:

  • What people need to do
  • Where the process breaks today
  • What systems are already involved
  • What needs to change

We’ll help shape the right solution around it.

AI-first

Intelligence considered across every solution.

AI can make a platform easier to use, quicker to operate and more capable — but only where the context, data and workflow justify it. We consider where intelligence can help from the beginning, even when AI is not the primary reason the platform is being built.

The goal is not more AI. It is better use of intelligence.

  • 01 · FindMake complex information easier to access.Use natural-language, semantic or contextual search across records, documents, products, cases or operational data.Knowledge search · Operational search · Semantic discovery
  • 02 · UnderstandTurn information into usable context.Interpret documents, conversations, records, transactions and incoming information so people spend less time piecing context together.Extraction · Summarisation · Classification · Context assembly
  • 03 · RecommendHelp people decide what should happen next.Surface relevant options, exceptions, risks, matches or next-best actions while keeping people in control.Recommendations · Matching · Prioritisation · Decision support
  • 04 · ActAutomate defined work within clear boundaries.Allow intelligent systems to prepare or complete tasks where permissions, review and consequences are understood.Workflow assistance · Tool use · Agents · Controlled automation

One connected delivery model

One solution can draw on the whole Omniway model.

BuildModerniseConnectExtendWe can enter at any stage — whether the platform is new, ageing, fragmented or ready to extend.
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Across industries

Built differently for different operating realities.

A CRM for a property business should not work like one for healthcare. An ERP for a manufacturer is different from a hospitality operation. We apply the same engineering depth while adapting the platform around the realities of the sector.

Explore all industries
01Education & LearningLearning, assessment, communication and education operations.Explore Education & Learning ›02Real Estate & PropertyCRM, listings, matching, broker and property workflows.Explore Real Estate & Property ›03Manufacturing & DistributionERP, inventory, dealer systems and B2B operations.Explore Manufacturing & Distribution ›04Retail & E-commerceCommerce, marketplaces, ordering and customer experiences.Explore Retail & E-commerce ›05Travel & HospitalityBooking, property operations and guest journeys.Explore Travel & Hospitality ›06Healthcare & WellnessCustomer and patient journeys, appointments and service workflows.Explore Healthcare & Wellness ›07Financial Services & FintechApplications, cases, documents and digital financial experiences.Explore Financial Services & Fintech ›08Transport & MobilityFleet, telemetry, field operations and connected assets.Explore Transport & Mobility ›

FAQ

Common questions about our solutions.

A Service describes specialist work Omniway performs, such as custom software development, system integration or data engineering. A Solution brings several capabilities together around a recognisable business need, such as ERP, CRM or a marketplace.

Start with the problem

Bring us the workflow, not the solution name.

You do not need to arrive knowing whether the answer is ERP, CRM, a portal, an integration or something spanning several systems. Show us how the business works today, where the friction sits and what needs to change. We’ll help shape the right platform around it.

Discuss your requirementExplore our services